9 Questions to Ask During Your Kitchen and Bathroom Remodel Consultation

The Kitchen Master | October 6, 2015

When deciding to go ahead with a kitchen or bathroom remodeling project and selecting the right contractor or designer, thorough consultations that answer the critical questions regarding the project are paramount to its success and your happiness with the outcome. Although you may be anxious to get things started, getting all the information you need before you start can save you time, money and prevent needless stress and difficult problems that may occur down the line.

Important questions to ask during your kitchen or bathroom consultation:

There are a number of questions that should be asked when meeting with the companies that you are considering hiring to work on your project. These questions should be answered in detail so that you will be comfortable with them, their services and the completion of the project:

Be comfortable with the remodeling with detailed answers to your questions.

  • How much experience do you have in kitchen or bath design and remodeling?

The amount of specific experience the team has weighs heavily on the decisions that need to be made before and during the kitchen or bathroom remodeling project. Ask how many complete kitchens or baths they have remodeled in homes near you and in houses like yours. Ask if they have performed both the design and the renovation in each of the projects. Do they handle every aspect of the work or will you have to purchase the materials yourself?
Do they have their own employees to do the actual work or do they rely on subcontractors? Getting this information early on can assist in formulating additional questions if you need more details about the contractor’s capabilities.

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  • Can I see samples of your work or speak with other homeowners that have used your services?

Every firm should have examples of their work to show you. Showcasing other work they have done for clients like you will give you an idea of the level of the quality of design and workmanship they can accomplish during your project. Any reluctance in providing the names of previous customers in your area should be a red flag in your mind to the integrity of that specific company.

In addition, reading verified client reviews from trustworthy online sources like Houzz, Google and Guild Quality will aid in your decision-making.

Ask for examples of other remodeling projects

  • What does the process entail?

You need to know what the process will be like and what to expect. Ask how they work from the first meeting to the final walk-through. Is a design retainer required? Will you have your own dedicated designer and project manager? Will you receive itemized drawings and detailed specifications? A quality remodeler will provide all the details in advance.

  • How long will it take and when will it begin?

The contractor should be able to estimate and tell you the length of time required to complete the remodeling. You should also ask when they plan to begin after all the selections and decisions are made. Find out how the work will affect your daily activities, like when the water or electric will be turned off and if you will be able to move around you home freely or if you will have to move out of the home temporarily.

  • Is the contractor and everyone working on the project fully insured?

Not only must the main contractor have adequate liability and workmen’s compensation insurance, but every subcontractor working in your home must have their own insurance.

The main contractor and subcontractors must have have adequate liability and workmen’s compensation insurance.

  • What types of permits are needed, if any?

For many kitchen and bathroom remodeling projects, you will need a permit from your municipality or county. Knowing what you need ahead of time can save any confusion and additional costs later, as well as prevent delays.

  • What are the payment terms?

You should be aware of how payment will be expected. Any deposits and payments plans that may be in place should be discussed in advance.

Any and all payments plans must be discussed in advanced

  • What hours will the crew be on site?

You should have a detailed schedule on when the crew will be at your residence so you can plan your schedule to fit the work process. Ask if the contractor will be working at your home every day. Many remodeling companies take on more projects than they can handle. This results in needless delays when no one is available to work on your kitchen or bath.

These are just a few important questions when considering a remodeling project. The Kitchen Master specializes in custom kitchen and bathroom remodeling. We take pride in our unique ability to provide the best services in kitchen and bath design and remodeling with the fewest delays and most efficient project completion possible. Contact the team today for a consultation or visit our showroom in Naperville to see our work.

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