GuildQuality, a third-party customer satisfaction surveying company based in Atlanta has awarded the Guildmaster Award every year since 2005 to those who have achieved excellence in contracting, remodeling, and home building. The Kitchen Master is proud to be a recipient of the 2016 Guildmaster Award. We are one of the more than 200 companies recognized by GuildQuality for our commitment to delivering the absolute best in customer service and experience for our clients.
In order for a company to be considered for the Guildmaster Award, GuildQuality reviews thousands of survey responses submitted by customers of Guildmaster candidates. GuildQuality monitors the percentage of two primary metrics: first, the percentage of customers who would recommend your business, and second, the total percentage of customers who responded. In order to be considered eligible for a Guildmaster Award, a business must have more than 20 customer service surveys, and if they have fewer than 20 surveys, a minimum survey response rate of 70 percent. The required minimum response rate decreases as a candidate’s survey feedback increases—for instance, if a candidate has 35 responses, their required response rate is only 66 percent
The Kitchen Master received a recommendation rate of greater than 90 percent from survey responders, and we’re proud of the work we do on a daily basis. We strive to provide valuable, reliable work to our clients, whether they want one room in their homes remodeled, or they want their entire home to be renovated.
Our professional designers, consultants, and building professionals have what it takes to get the job done right, and we work with each of our clients throughout every step of the process to ensure that the work we are doing is exactly in line with what our customers want. Our hard work pays off, and we’re extremely proud to have been honored with the 2016 Guildmaster Award.
At The Kitchen Master, we are dedicated to providing the best in home services, design, and remodeling. Our team of award winning professionals is here to assist you in bringing your dream home to life.
We work together with you to ensure that your renovation experience is worry-free. We ensure we’re staying on design, on budget, and on deadline, so that your remodeling and renovation experience is easy and stress-free.
Want to learn more about the work we do? Contact us anytime to learn more.
At The Kitchen Master, we’ve helped hundreds of clients create custom kitchens to make their homes more attractive, functional and inviting. Consider some of the following ideas as you plan your renovation to create the kitchen you’ve always imagined. 1. Practical and stylish cabinetry can enhance any kitchen. Kitchens with… Read moreView latest blog posts