Testimonials

Our Clients Tell the Real Story About Us

We have helped thousands of people just like you to improve their homes since 1977. We can boast about our services all day long, but hearing our client’s stories about their experiences with The Kitchen Master is the best way for you to learn about who we are. We will be happy to let you speak with our clients when you are ready to choose our company for your design and remodeling needs.

Here are just a few of the hundreds of letters and consumer reviews you can read when you stop in to our showroom. As you browse through our client letters, you may find a neighbor or co-worker that has chosen The Kitchen Master for their home improvements.

“Dave and I want to express our great satisfaction with your company’s designing, planning and execution of our new kitchen.

Working with you, we redesigned our existing space; moving walls, doorways and such. You helped us better utilize our space and encouraged us to explore new ideas to better meet our family’s needs now as well as having an eye for the future.

The installers were true professionals. From the tearing-down to the putting-it back-together stages, they were courteous and perhaps most assuring, they were obviously committed to doings things the right way.”

D. & K. G., Glen Ellyn

“From the beginning The Kitchen Master gave us the most professional and comprehensive level of attention as compared to other contractors who gave us designs and bids. While other design layouts would have forced us to give up cabinet space to gain the door opening we desired to our family room, Kitchen Master’s layout provided us with 33% more cabinet space coupled with a spacious appearance that we had not thought possible.”

J. & C. S., Clarendon Hills

“I really don’t know how to start this letter. A person falls into a terrible rut in this day and age, usually writing letters of complaint! But you people are something else. Don’t ever change. I have never in my sixty fire years, ran into such a terrific group of people to deal with. You have made the kitchen so nice that we are still amazed at what you did.”

R. & D. W., Villa Park

“For two years my husband wanted to have this done. However, I kept putting it off because of remembrances of past contractors doing work in our home–disaster. After visiting your showroom and talking personally to you, we decided to go ahead and have the kitchen done. You were really helpful and put my mind at rest. You offered many suggestions and ‘why nots’ to many ideas we had. When the call came to start the work, I must admit, I started to worry. My worries ended as soon as I met your installer. He deserves all the credit for a job well done. We looked forward to his coming into our home each day.”

N. H., Naperville

“Belated and nonetheless heartfelt, this comes as an expression of our appreciation for the bathroom remodeling job you completed for us last month. Of course we know from the kitchen remodeling you did for us 2 ½ years ago, that we were dealing with a man, and a company, whose work reflected his personal integrity, and fair and high standards; that’s why we went back to you for the bathroom work.”

E. & T. G., Naperville

“You and your staff have done it again for us! Your involvement, along with Mireck’s efforts, helped us create an outstanding result in our family room. As we had seen before when your company completely redid our kitchen, the results are terrific. The planning, professionalism and flexibility you and your staff showed helped the major remodeling of our family room go smoothly. As expected, the work was completed in an orderly and timely manner and with outstanding workmanship.”

G. & P. W., Naperville

“Norm and I want to thank you and your staff for the excellent job you did with our kitchen remodeling. The transformation was been astounding! We were not only impressed with the workmanship, but also with the honesty and integrity with which you approached the job. Never before have we been so comfortable with a contractor that we were willing to pay in full before the work was completely finished.

We started with a wish list that everyone believed to be impossible. Our designer worked with this wish list until he got every item we wanted in and still maintained the beauty of the design.”

N. & R. H., Bolingbrook

“This is a letter of appreciation for all of your good people who did so much to help me have the prettiest kitchen in Illinois. From the moment I placed my first phone call to your company I was treated courteously and kindly. Everyone was more than willing to offer suggestions and bring my attention to details that would never have occurred to me otherwise. The cabinets arrived earlier than expected and when the work started it moved right along with no delays and no fooling around. All of the workmen knew what they were doing and did it quickly and cheerfully and answered all my endless questions very patiently.”

J. H., La Grange

“The design was an imaginative solution to our small, cramped kitchen and dining area. It gave us more storage space than we would have thought possible. The selection of components and their layout was tasteful and blends well with the style of our house. During the difficult decision phase everything was patiently explained to us and every feature was carefully fitted into the space and was exactly what we wanted.

You and your staff acted professionally during the job. You met the promised schedule as closely as we had hoped, despite having to change the start date to meet our needs. You also held to the initial estimate of costs, with only a small increase that you explained might be necessary before the work started.

The remodeling was a very major purchase for us, and our decision to use your company was based on trust that you would meet your promises. We were not disappointed.”

W. & A. S., Naperville

“I just wanted to send you a brief letter thanking you for the wonderful job you and your staff did on our kitchen. When we first decided to clear out our kitchen to the bare walls and create an entirely new room, we naturally approached the project with some trepidation. But choosing your firm proved to be the best decision we could have made. Your designer was able to take our general ideas, translate them into precise blueprints and then worked with us to enhance the designs.

We have had many experiences with home improvement and home repair companies through the years, but I can truly say we’ve never been so pleased with the outcome. We were very pleased with the professionalism and courtesy of you and your staff, the quality of the work done, and the fact that the work was completed both on schedule and on budget.”

S. H., Lisle

“We moved into our house 19 years ago and one on the first things Sherry said was, let’s buy it and remodel the kitchen. Well, after waiting those 19 years the remodeling had to be something special! And lucky for us, it was! We know this is not the biggest or grandest job you have done—but it is our ‘dream kitchen’. Everyone at The Kitchen Master respected that. We had to wait for those long 19 years, but we sure found a company worth waiting for!”

S. & M. S., St. Charles

“Your planning was flawless. Everything was done on time and at the quoted price; materials are of top quality. The workmen were not only skilled and efficient, but polite and respectful of our home. Michael, who did most of the work, was outstanding in many ways. Versatile in that he did plastering, drywall, cabinetry, plumbing, tile and trim and he did it all first class. He shows great character and work ethic. He is a jewel and you are fortunate in having him on your team.”

B. & M. W., Aurora

“We’ve now had four months to enjoy our newly remodeled kitchen, bath and family room and we wanted to thank you for a job well done. Living through a major remodeling job is a definite inconvenience especially with three children in residence but you and your staff made it bearable. We appreciate the fact that everything was completed on schedule and we were always informed of what was happening.

We would like to thank Jennifer for all her help in designing the layout. Her suggestions for the little extra touches made a definite impact on the appeal of the end result.”

R. & P. O., Glen Ellyn

“It seems like a long time since Lori and I realized our 24-year-old master bedroom suite was no longer new and was in need of upgrading. After all of our research through many stacks of decorating magazines, you were simply wonderful to work with. As a professional designer, you captured Lori’s vision and designed a room that has the function and practicality that I wanted and the beauty and sophistication she is so pleased with. When people see what you have done, they are awed.”

R. L., Naperville

“Consumers today never know what they are getting into when dealing with construction contractors. We had used your services for a small bathroom tile job a few years ago and were pleased with the service and craftsmanship that went onto that project. When considering contractors for the much larger kitchen remodeling project, we interviewed several companies and decided on The Kitchen Master.

Availability and variety of cabinetry, sink, hardware, and appliances opened the door for us. We were particularly impressed with the time that the designer spent with us and his patience in explaining every phase of the project and options available. The designer’s imagination and ability to convey ideas really convinced us that we had made the right choice in contractors. We had no fewer than five meetings at the office and our home, going over designs and details that we had not even thought about. We were particularly impressed with the fact that The Kitchen Master uses employees, not subcontractors to execute the project.”

J. & V. H., Naperville

“When my husband and I decided to remodel our kitchen we were not sure whom we should contract with. We visited the Expo and called several companies in the yellow pages. Not only were you quick to respond to our call but upon our visit to your office your staff was courteous and helpful yet not overbearing.

As we proceeded and signed a contract with The Kitchen Master we found every employee we encountered was helpful and courteous. I am sure that you are aware you have a quality staff.

The reason for this letter is most people can be courteous for an hour but I want to comment on Mike, the young man responsible for our kitchen remodeling. Not only was he courteous every day and cleaned up after himself he made the remodeling process as painless as possible. I felt that he gave my kitchen as much attention as if it was his or yours. He has a wonderful eye for detail and did not accept damaged material even if I did not see the imperfection at first. He arrived every day on time, which you would expect but do not always get when you hire a contractor, and worked full days. If I were to remodel another kitchen or bathroom I would certainly call The Kitchen Master and request Mike. I would highly recommend you to anyone in the kitchen/bathroom remodeling market.”

S. & L. S., Naperville

“Both June and I want to thank you and all the staff of The Kitchen Master for your advice and professional guidance in our kitchen renovation project. During the planning phase you were very helpful in suggesting and showing us various materials and discussing options. We thank you for your time and patience. Of course the actual renovation work was the most critical phase of the project.

We just can’t say enough about the outstanding job in all aspects of the kitchen and bath renovations. We were very impressed with the skills of the installer. Only perfection would satisfy him and the final product is just beautiful. His work is just exceptional and it is easy to tell is a work of love.”

W. & J. M., Hinsdale

“Pat and I really appreciate the wonderful design you did for our kitchen. It was such a small space and since we wanted an eating counter, I know it was a challenge. It is working out beautifully and we love it! It seems like we have so much space that a couple of shelves aren’t even full. We had several couples over for a holiday party and received many compliments on the kitchen.

We are very lucky to have found The Kitchen Master on the web and to have had you for our designer. Thanks for a wonderful job.”

L.G., Glen Ellyn

“Wow” what a beautiful kitchen I now have, thanks to you Kitchen Master!!! Everyone from you company was so helpful and friendly. It was a pleasure to do business with you.”

B. R., Darien

“This week brought the day we have been looking forward to—our kitchen is now back to normal with everything in its “beautiful” rightful place. We are so pleased with the final results of our kitchen and all it amenities. We are sitting back and enjoying all the accolades from friends and relatives.”

N. R., Naperville

“Just wanted to say thank you for a wonderful job you did in remodeling our guest bathroom. The bathroom looks better than expected, and it was finished just in time on Wednesday for our out of town guests on Thursday and our wedding party on Saturday.

You did a great job of helping us design the layout and coordinate the materials. We appreciate your workmanship, your communications, and your positive attitudes during the entire process. I will certainly recommend your company to my friends anytime they have a remodeling need.”

D. & D. G., Wheaton

“It’s 5:30 P.M. on Friday evening. Charlie and I are standing in our kitchen. Everything is so beautiful. We can’t believe that it was six week ago yesterday we started the remodeling on our kitchen.

It has been a wonderful experience. It started with working with Joseph. He listened to us. He understood what we wanted to accomplish in our kitchen. He was always patient with us. At times it was overwhelming making all our choices. Joseph provided direction and ideas to help us make our decisions.”

C. & C. O., Naperville

“This letter is long overdue but better late than never. Jim and I would like to thank you and your employees for the beautiful kitchen that is ours today. From the first phone call, to my visit to the showroom, to sitting down with plans, to going through construction, to the completion of the kitchen, I have experienced nothing but professionalism at its best.

People often roll their eyes and say ‘wasn’t that a trial to have your kitchen done? My response would be, ‘not if you had the company and the man that did my job’’’.

C. S., Wheaton

“From the start of our project you worked with our ideas and within our budget to bring together our ‘dream kitchen’. Your professionalism shined through with your ability to listen and then bring your creative ideas to us. Your patience was admirable as you went back to the drawing board to fine tune our plans.

Ted, please let your guys know how grateful we are to have been able to work with all of you. We are very pleased with our kitchen and have a sense of joy in cooking and spending time in our kitchen.”

J. & J. W., LaGrange

“A search for kitchen and bath designers led me to The Kitchen Master and Adam Hartig, and I could not be more grateful. I found Adam and the KM staff to be knowledgeable, helpful, and patient. Adam listened to our ideas and made them unspeakably better by supplementing our ideas with his own designs and inspiration. Adam is creative beyond measure and completely ahead of the curve when it comes to solutions for challenging spaces.

After our initial meeting at the KM offices followed by a round or two of designs, Adam came out to our house to review the space before making the final design. So glad he that he did, because this resulted in some final tweaking that made all the difference. Adam’s sound advice and lovely suggestions were the driving force for a modern kitchen in our suburban home.

The finished space is a complete joy and every day when I walk downstairs to make my morning coffee, I am giddy and delighted. Thank you Adam and The Kitchen Master, for superior work and creativity!”

T. G., Naperville

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